Coronavirus Forces Brokers to Go Remote

Spurred by the coronavirus crisis, the U.S. has embarked on a vast work-from-home experiment that has swept up millions of employees. The transition is proving challenging for some, but property brokerages, whose businesses rely heavily on phone and email communication, have been quick to adapt.

Calabasas, Calif.-based Marcus & Millichap saw the writing on the wall around two weeks ago and began testing and ramping up its remote work capabilities. Now all the firm’s nationwide offices have gone remote, with many employees grabbing one or two monitors from the office to enhance their home workstations.