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Marcus & Millichap CEO Lays Out the Strategy Behind His Real Estate Career
July 10, 2023
His first jobs as a busboy at a local pizza restaurant and managing a furniture store are decades behind him, but Marcus & Millichap President and CEO Hessam Nadji's work philosophy has barely budged now that he runs a real estate investment brokerage.
For Nadji, success in business comes down to one thing: customer service.
"It is all about how I can do something that is a little more than what someone may have expected," Nadji told CoStar News. "If you give people a little more than what they expect, and something they didn't ask for, that's value creation. I have the same approach to every client and every broker I work with. There's no downside."
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For Nadji, success in business comes down to one thing: customer service.
"It is all about how I can do something that is a little more than what someone may have expected," Nadji told CoStar News. "If you give people a little more than what they expect, and something they didn't ask for, that's value creation. I have the same approach to every client and every broker I work with. There's no downside."
